Last Updated: October 2025
Welcome to Ashok Kirana Store (“we,” “our,” or “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website https://ashokkiranastore.in/ and any purchases made through it.
By visiting or shopping on our website, you agree to comply with these Terms. Please read them carefully before placing an order.
1. General Information
The website https://ashokkiranastore.in/ is owned and operated by Ashok Kirana Store, located at:
📍 Shop No. 267, New G Ward, Near Water Tank, Kubernagar, Ahmedabad
📞 +91 9974402240By accessing our website or placing an order, you agree to abide by these Terms and all applicable laws.
If you do not agree with any part of these Terms, you should not use this website.
2. Products
We sell grocery and household products, excluding fruits and vegetables.
All product descriptions, prices, and images are displayed as accurately as possible. However, minor variations in color, packaging, or labeling may occur due to manufacturer updates or display differences.
Product availability is subject to stock. In case a product is unavailable after placing your order, we will notify you and issue a refund if applicable.
3. Pricing & Payments
All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
We reserve the right to modify prices, discounts, or offers at any time without prior notice.
Payments can be made through secure online payment gateways or via Cash on Delivery (COD) (if available).
By providing payment details, you confirm that you are authorized to use the chosen payment method.
4. Orders & Confirmation
Once your order is placed, you will receive an acknowledgment message or email confirming receipt.
An order is considered confirmed only after payment verification (for prepaid orders).
We reserve the right to cancel or refuse any order due to incorrect pricing, stock issues, or suspected fraudulent activity.
5. Shipping & Delivery
Orders are generally processed within 24 hours and delivered within 1–3 business days within Ahmedabad and nearby areas.
Shipping charges, if applicable, will be shown during checkout.
Delays may occur due to unforeseen circumstances such as courier delays, weather, or local restrictions.
For full details, please refer to our Shipping Policy.
6. Return, Replacement & Refund
Returns or replacements are accepted only for damaged, defective, or incorrect items reported within 24 hours of delivery.
Refunds will be processed once the returned product is received and verified.
Perishable items (like fruits and vegetables) are not eligible for return.
Please read our detailed Return & Refund Policy for more information.
7. Cancellation Policy
Orders can be cancelled before dispatch by contacting our customer support.
Once dispatched, the order cannot be cancelled.
If payment was made online, refunds for cancelled orders will be processed to the original payment method within 5–7 business days.
8. User Responsibilities
By using our website, you agree:
To provide accurate, complete, and up-to-date information.
Not to misuse the website for any illegal or unauthorized purpose.
Not to attempt hacking, spamming, or introducing malware to the site.
To respect intellectual property rights and not copy or reproduce any site content without prior written consent.
9. Intellectual Property
All content, including text, images, graphics, logos, and trademarks on this website, is the property of Ashok Kirana Store.
You may not copy, reproduce, modify, or distribute any material without written permission.
10. Limitation of Liability
While we strive to ensure accuracy, Ashok Kirana Store shall not be liable for any loss, damage, or inconvenience caused by:
Delay in delivery due to external factors.
Typographical or pricing errors.
Any indirect, incidental, or consequential damages arising from website use or product purchase.
Your sole remedy is to discontinue use of the website or request a refund under applicable policies.
11. Privacy
We respect your privacy. All personal data collected is handled in accordance with our Privacy Policy, which explains how we use and protect your information.
12. Governing Law & Jurisdiction
These Terms are governed by and construed under the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.
13. Changes to Terms
We may update these Terms periodically. The revised Terms will be posted on this page with the updated date. Continued use of the website implies acceptance of the latest Terms.
14. Contact Us
If you have any questions or concerns regarding these Terms, please contact:
📍 Ashok Kirana Store
Shop No. 267, New G Ward, Near Water Tank, Kubernagar, Ahmedabad
📞 +91 9974402240
🌐 https://ashokkiranastore.in/
